Terms & Conditions

Last Updated: 4th December, 2025.

These Terms & Conditions govern your use of DPROMO Services Limited (“DSL”) website and logistics services across USA, Canada, Mexico, Nigeria, Tanzania, Kenya, Ivory Coast, and Angola.

1. Services Provided

• Freight brokerage and coordination
• Local and international transportation
• Truck haulage services
• Shipment tracking
• Customs-related support
• SMS notifications

2. User Responsibilities

• You must provide accurate shipment details.
• You may not ship prohibited or illegal goods.
• You are responsible for proper packaging.
• You agree to pay all applicable service fees.
• You must comply with customs and import/export laws.

3. SMS Messaging Terms

By providing your phone number, you agree to receive:

• Delivery reminders
• Shipment status updates
• Service alerts and notifications
• Marketing messages (if opted in)

Required Disclosures:

• Messaging frequency may vary.
• Message and data rates may apply.
• Text STOP to opt out.
• Text HELP for assistance.
• SMS consent is not shared with third parties.

4. Shipping & Liability

A. Delivery Times

Delivery times vary depending on country, customs clearance, weather, traffic, and carrier availability.

B. Limited Liability

DSL is not responsible for delays caused by customs, natural events, strikes, incorrect addresses, or improper packaging.

C. Insurance

Insurance is optional and governed by separate terms. Uninsured shipments travel at the sender’s risk.

5. Prohibited Items

• Weapons and ammunition
• Illegal drugs
• Hazardous materials
• Undeclared valuables
• Restricted goods under destination-country laws

6. Payments & Refunds

• All services must be paid before dispatch unless agreed otherwise.
• Fees vary by shipment weight, distance, and destination.
• Refunds are handled per service-specific policies.

7. Website Usage Terms

• Do not attempt to hack or disrupt the website.
• Do not upload harmful code.
• Do not misuse contact forms or impersonate DSL staff.
• Do not copy website content without permission.

8. Intellectual Property

All trademarks, branding, and website content belong to DPROMO Services Limited. Unauthorized reproduction is prohibited.

9. Service Termination

DSL may suspend service if terms are violated, prohibited items are shipped, fraud is detected, or payments are incomplete.

10. International Compliance

Users are responsible for ensuring their shipments comply with laws in both the origin and destination countries. DSL may refuse items that violate cross-border regulations.

11. Changes to Terms

We may revise these Terms & Conditions at any time. Continued use of our services indicates acceptance of updates.

12. Contact Us

Email: sales@dpromo.ca

Website: https://www.dprom-o.com