Privacy Policy

Last Updated: [Insert Date]

DPROMO Services Limited (“DSL”, “we”, “our”) operates as a logistics brokerage and transportation company in multiple countries including USA, Canada, Mexico, Nigeria, Tanzania, Kenya, Ivory Coast, and Angola. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect personal and non-personal data necessary for providing efficient logistics and freight services.

A. Information You Provide

• Full name, email, phone number
• Pickup and delivery addresses
• Invoice and payment information
• Business or company details
• Shipment descriptions
• Government IDs (for customs when required)

B. Automatically Collected Information

• IP address, browser type, device details
• Geo-location (if enabled)
• Cookies and tracking information

C. Logistics & Operational Data

• Tracking information
• Driver or carrier assignment
• Customs clearance data

D. SMS & Communication Data

• Phone numbers for alerts
• Message delivery logs
• Opt-in and opt-out history

2. How We Use Your Information

• To deliver freight and logistics services
• To provide SMS updates and notifications
• To coordinate with drivers and partner carriers
• To process payments and generate invoices
• To comply with import/export regulations
• To provide customer support
• For analytics, security, and fraud prevention

3. SMS Messaging Policy

By providing your phone number, you agree that DSL may send you SMS communications including:

• Delivery notifications
• Tracking updates
• Account alerts
• Reminders and service messages

Required Disclosures:

• Messaging frequency may vary.
• Message and data rates may apply.
• Text STOP to opt out.
• Text HELP for assistance.
• SMS consent is not shared with third parties.

4. How We Share Information

We do not sell your personal information. We may share data with:

• Partner carriers and drivers
• Payment processors
• SMS gateways and hosting providers
• Customs or regulatory bodies
• Internal authorized staff

5. International Data Transfers

Because we operate globally, your data may be transferred across borders. We ensure all transfers comply with applicable data protection laws such as NDPR, POPIA, and U.S. privacy rules.

6. Data Security

We implement industry-standard protections including encrypted connections, access controls, firewalls, and regular audits. No method is 100% secure, but we take all reasonable measures to protect your data.

7. Your Privacy Rights

You may request:

• Access to your information
• Correction of data
• Deletion of data
• Withdrawal of SMS consent
• Data portability (where applicable)

To exercise rights: sales@dpromo.ca

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a new “Last Updated” date.

9. Contact Us

Email: sales@dpromo.ca

Website: https://www.dprom-o.com